Refund Policy

017-day refund on your first payment

If you pay for a ForgeCast plan (Pro or Ultimate) for the first time and it isn't right for you, ask within 7 days of the payment and we'll refund it in full. You don't have to give a reason.

This applies once per account: to the first payment for a paid plan, whether it is monthly or yearly. Moving from Pro to Ultimate for the first time also counts as a first payment for Ultimate.

When we refund a payment, the plan it paid for ends and your account moves to the Free plan. Nothing you made is deleted: see what happens to your things below.

02Renewals

Renewals (the second and later payments of a subscription) aren't refundable, because you can cancel at any time before the next one: see the Cancellation Policy. After cancelling you keep the plan until the end of the period you paid for.

If a renewal goes through that you meant to cancel and you haven't used the paid features since, write to us within 7 days of it and we'll look at it kindly.

03Paid plugins

A plugin you bought in the marketplace is a one-time purchase. If it doesn't work for you, ask within 7 days of buying it and we'll refund it in full; the plugin then stops being yours to install.

Plugins are made by their creators (community plugins) or by ForgeCast. Either way, ForgeCast sells them and handles their refunds: write to us, not to the creator. See the Developer Terms for how creators are paid.

04Refunded any time

Whatever the timing, we refund in full when:

• you were charged twice for the same thing, or charged the wrong amount;
• you were charged after you had cancelled;
• a paid feature you paid for didn't work for you and we couldn't fix it within a reasonable time after you told us.

05What isn't refundable

• Renewals, except as described above.
• AI credits and other add-ons that have been used.
• Payments for accounts that we suspended or closed for breaking the Terms of Service.
• Part of a period: we don't refund the unused days of a month or year after the 7-day window, except in the cases listed under "Refunded any time".

06How to ask for a refund

Email support@forgecast.in from the address you sign in with, and include the date and amount of the payment (or the receipt). We confirm within 3 working days.

If you paid through an app store or a reseller in the future, their refund rules may apply instead; we'll tell you where to go if so.

07How refunds are paid

Refunds go back to the payment method you used, in the currency you paid in. Once we've sent a refund, banks and card networks usually take 5 to 10 working days to show it. Any currency conversion or bank fees charged by your bank are outside our control.

We refund the full amount we received, including taxes we charged. We can't refund in cash or to a different account.

08What happens to your things

Moving back to the Free plan never deletes what you made. Overlays you designed and marketplace items that need a paid plan stay in your library, marked as locked, and unlock again if you upgrade later. You can still remove them, or delete your account, at any time.

09Delivery

ForgeCast is software delivered online. A plan starts the moment the payment is confirmed: its features appear in your account and in the ForgeCast app right away. Nothing is shipped.

10Fair use

Refunds are there for people for whom ForgeCast didn't work out. If an account keeps buying and refunding plans, we may decline further refunds for it.